Terms of Services

Terms of Services

Welcome to the RATNNA SANGAM (“Website” or “http://www.ratnnasangam.com”) service provided by RATNNA SANGAM. This website (“http://www.ratnnasangam.com”) is owned and operated by RATNNA SANGAM.

Throughout the site, the terms "we", "us" and "our" refer to (“http://www.ratnnasangam.com”) & the firm shall be referred to as RATNNA SANGAM.

RATNNA SANGAM offers all information, tools, and services available at this site, to you, the user, subject to your acceptance of all the terms, conditions, policies, and notices stated here. Your continued use of this site constitutes your agreement to these Terms of Use.

If you have any questions about “our” Policy, you can e-mail us at email@ratnnasangam.com. We'll be happy to answer your questions or hear your concerns.

We reserve the right to change these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.

 

OWNERSHIP OF RIGHTS

All rights registered or unregistered, including copyright, in this website are owned by or licensed to RATNNA SANGAM. Any use of this website or its contents (including logo’s, design, graphics, product images, icons, interfaces, product content write up, code and software), including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of RATNNA SANGAM. You may not modify, distribute or re-post something on this website for any purpose.

ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION ON THIS SITE

RATNNA SANGAM has taken every care in the preparation of the content of this website, in particular, to ensure that prices quoted, are correct at the time of publishing and all products have been fairly described. All prices are displayed inclusive of GST. Packaging may vary from that shown. The dimensions given are approximate only. We have made every effort to display as accurately as possible the colors of our products that appear on the website. However as our products are hand-crafted tool marks, imperfections in polishing & enameling and color must be acceptable before final purchase.

The actual colors you see will depend on your computer monitor. “We” cannot guarantee that your monitor's display of any color will accurately reflect the color of RATNNA SANGAM’s product on delivery.

To the extent permitted by applicable law, “we” disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

Our liability is limited and excluded to the maximum extent permitted under applicable law. In no event or situation/incident will RATNNA SANGAM or (“http://www.ratnnasangam.com”) will be held liable for any direct, indirect, or consequential loss or damage arising under this disclaimer or in connection with our website, whether arising in tort, contract, or otherwise - including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.

The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or timelier sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information necessarily is not current and is provided for your reference only. “We” reserve the right to modify the contents of this site at any time, but “we” have no obligation to update any information on the site. You agree that it is your responsibility to monitor changes to the site.

 

ORDER, PROHIBITION, ON RESELLING AND PRICE

All products/services and information displayed on RATNNA SANGAM (“Website” or “http://www.ratnnasangam.com”) constitute an invitation to offer. Your order for purchase constitutes your offer, which shall be subject to the terms and conditions, listed herein. 

The information on this site does not constitute a binding offer to sell products described on the site or to make such products available in your area. “We” reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in our sole discretion, even after your receipt of an order confirmation or after your credit card has been charged.

You may not purchase any item from this site for resale by you or any other person, and you may not resell any item purchased from this site. The prices displayed on the site are quoted in Indian Rupees (INR) and are intended to be valid and effective only in INDIA.

Exceptions:

In the event a product is listed at an incorrect price, “we” have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, “we” will issue a credit to your credit and/or debit card account.

No act or omission of RATNNA SANGAM (“http://www.ratnnasangam.com”) prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. “We” will notify you by email, submitted at the time of registration to confirm receipt of your order, dispatch, and therefore acceptance of the order.

 

PRODUCT INFORMATION

“We” have displayed product(s), which are not available through the online store. Please contact us for an appointment to view the entire range of RATNNA SANGAM’s products. The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors of products offered on the site.

 

ELIGIBILITY OF USE

Use of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents, etc. are not eligible to use the Website.

If your age is below 18 years you are prohibited to use / purchase/contract from/with this website. “We” reserve the right to terminate your membership and refuse to provide you with access to the website if we discover that you are under the age of 18 years.

The website is not available to persons whose membership has been suspended or terminated by (“http://www.ratnnasangam.com”) or RATNNA SANGAM for any reason whatsoever. If you are registering as a business entity, you represent, you must have the authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this website are directed solely at those who access this web from India. “We” make no representation that any products or services referred to in the materials on this web are appropriate for use, or available outside India. Those who choose to access this website from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. “We” will deliver the products “only within India” and will not be liable for any claims relating to any products ordered from outside India.

Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of (“http://www.ratnnasangam.com”) or RATNNA SANGAM you agree to be bound by the Terms and Conditions.

 

MATERIAL YOU SUBMIT

The material you submit is defined as any information provided to us in the registration, buying, in the feedback area, through e-mail or a written letter, format mailed, or submitted to any of our offices.

You acknowledge that you are responsible for any material you may submit via the site, including the legality, reliability, appropriateness, originality, and copyright of any such material. You may not upload to, distribute or otherwise publish through this site any content that:

All personal information provided via this site will be handled in accordance with the site's online Privacy Policy. You represent and warrant that you own or otherwise control all the rights to the content you post; that the content is accurate; that use of the content you supply does not violate any provision herein and will not cause injury to any person or entity; and that you will indemnify RATNNA SANGAM for all claims resulting from content you supply.

“We” will protect your information in accordance with our Privacy Policy. Should you decide to use this website, you are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account.

RATNNA SANGAM and (“http://www.ratnnasangam.com") shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password or suspect any unauthorized use of your password you should notify us by contacting us.

If RATNNA SANGAM or (“http://www.ratnnasangam.com”) has reason to believe that there is likely to be a breach of security or misuse of (“http://www.ratnnasangam.com”) website, “we” may require you to change your password or “we” may suspend your account without any liability to (“http://www.ratnnasangam.com”).

 

CONDUCT ON THE SITE

In addition, as (“user”), (“customer”), and (“member”) please agree and confirm:

  • To provide true, accurate, current, and complete information about yourself at the time of registration.
  • To maintain and promptly update the “registration data” to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if “we” have reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, “we” have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to this website.
  • That in the event that a non-delivery occurs on account of a mistake a by “customer” or “member”, due to incorrect or incomplete delivery address, any extra shipping cost incurred (including sales tax and/or Octroi) by RATNNA SANGAM for redelivery shall be claimed from the customer before redelivery.
  • That any “customer” registered or non-registered will use the services provided by “us”, for lawful purposes only and comply with all applicable laws and regulations while using the Website and transacting on the Website.
  • “We” reserve the right to confirm and validate the information and other details provided by a “member” at any point in time. If upon confirmation the “member” details are found not to be true (wholly or partly), “we” have the right in “our” sole discretion to reject the registration and debar you from using the Services of ("http://www.ratnnasangam.com") and or other affiliated websites without prior intimation whatsoever.
  • That a “member” is accessing the services available on this Website and transacting at their sole risk with best and prudent judgment, before entering into any transaction through this Website.
  • That the address at which delivery of the product ordered by “member” is to be made will be correct in all respects.
  • That before placing an order a “member” will check the product description carefully. By placing an order for a product a “member” agrees to be bound by the conditions of sale and invitation of offer included in the item's description.

LINKS

This site may contain links to other websites operated by third parties. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. “We” have not necessarily reviewed all the information on those other sites and are not responsible for the content of those or any other sites or any products or services that may be offered through those or any other sites. The inclusion of links to other sites should not be viewed as an endorsement of the content of linked sites. Different terms and conditions may apply to your use of any linked sites. RATNNA SANGAM & its subsidiaries are not responsible for any losses, damages, or other liabilities incurred as a result of your use of any linked sites.

 

PRIVACY POLICY

RATNNA SANGAM will not rent, share, sell or exchange any aspect of your personal information with any third parties. “We” only use your information as described in the Privacy Policy. “We” view protection of your privacy as a very important community principle.

“We” store and process information to contact a “member” on computers located in India and abroad that are protected by physical as well as technological security devices. “We” use third parties to verify and certify our privacy principles.

In certain instances “we” reserve the right to disclose your personal information when “we” have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities that may be causing fraud identity to you, RATNNA SANGAM, or any others.

In good faith “we” may also disclose your personal information, when the law requires responding to subpoenas, court orders, or other legal processes.

In the event of a merger, consolidation or sale, or transfer of all or substantially all of “our” company or its assets, it is possible that all User information collected by ("http://www.ratnnasangam.com”) will be transferred to the purchaser or the new company.
If you object to your Information being transferred or used in this way please do not use the Website.

 

GOVERNING LAW AND JURISDICTION

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Jaipur, Rajasthan shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by RATNNA SANGAM and his decision shall be final and binding on the parties hereto.

The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Jaipur. The High Court of judicature at Jaipur, Rajasthan alone shall have the jurisdiction and the Laws of India shall apply.

MODIFICATION OF TERMS AND CONDITIONS OF SERVICE

“We” reserve the right to change/ modify these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.

In the event the modified User Agreement is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified User Agreement.

Questions about the Terms of Service should be sent to us at  email@ratnnasangam.com

These Terms of Use may be updated from time to time. Accordingly, please check the date of the Terms of Use (which appear at the end of this document) and review any changes since the last version. By accessing this Site, you agree to be bound by these Terms of Use. If at any time you do not agree to these Terms of Use, please do not use this Site.